Terms & Conditions
The terms that guide your experience with NORVANE LIVING.
These Terms & Conditions outline the rules and conditions for using our website, placing orders and engaging with NORVANE LIVING. By accessing our website or purchasing from us, you agree to these terms.
OVERVIEW
These Terms & Conditions apply to your use of the NORVANE LIVING website and to any purchases made through our online store.
By accessing our website, browsing our content or placing an order, you agree to be bound by these terms. If you do not agree with these terms, please do not use our website.
USE OF OUR WEBSITE
You agree to use our website only for lawful purposes and in a way that does not interfere with the experience, security or rights of other users.
You may not misuse our website, attempt to access restricted areas, copy content without permission or use our website in a way that could damage NORVANE LIVING, its services or its customers.
PRODUCT INFORMATION
We aim to present our products as accurately as possible, including descriptions, images, materials, dimensions and colours.
Please note that colours, textures and finishes may appear slightly different depending on your screen settings. Natural materials may also present subtle variations in tone, veining, texture or finish.
These variations are part of the character of each piece and do not necessarily indicate a defect.
ORDERS & ACCEPTANCE
When you place an order with NORVANE LIVING, you will receive an order confirmation by email.
This confirmation acknowledges that we have received your order, but it does not guarantee acceptance of the order. We reserve the right to cancel or refuse an order if an item is unavailable, pricing is incorrect, payment cannot be verified or if fraudulent activity is suspected.
If your order is cancelled after payment has been made, a refund will be issued to your original payment method.
PRICING & PAYMENTS
All prices are displayed on our website and may vary depending on region, currency, taxes, promotions or updates.
We reserve the right to update product prices at any time without prior notice. The price charged will be the price displayed at checkout at the time your order is placed.
Payments are processed securely through our payment providers. NORVANE LIVING does not store full payment card details on our own systems.
SHIPPING & DELIVERY
Shipping times and costs may vary depending on your delivery location, selected shipping method and product availability.
Estimated delivery times are provided as guidance and are not guaranteed. Delays may occur due to customs, courier issues, high demand, weather conditions or other circumstances outside our control.
For more information, please refer to our Shipping & Delivery page.
RETURNS & EXCHANGES
Returns and exchanges are subject to our return conditions and eligibility requirements.
Customers may request a return within 14 days of receiving their order, provided the item is unused, in its original condition and returned with original packaging whenever applicable.
For full details, please refer to our Returns & Exchanges page.
INTELLECTUAL PROPERTY
All content on the NORVANE LIVING website, including text, images, branding, graphics, layout, product descriptions and visual design, is owned by or licensed to NORVANE LIVING.
You may not copy, reproduce, modify, distribute or use any content from our website without prior written permission.
The NORVANE LIVING name, visual identity and brand elements are part of our intellectual property.
LIMITATION OF LIABILITY
NORVANE LIVING aims to provide accurate information and a reliable shopping experience. However, we do not guarantee that our website will always be uninterrupted, error-free or free from technical issues.
To the fullest extent permitted by law, NORVANE LIVING shall not be liable for indirect, incidental or consequential damages arising from the use of our website, products or services.
Nothing in these terms excludes rights that cannot be excluded under applicable consumer protection laws.
CHANGES TO THESE TERMS
We may update these Terms & Conditions from time to time to reflect changes in our business, website, services or legal requirements.
Any updates will be posted on this page. Continued use of our website after changes are published means you accept the updated terms.
CONTACT
If you have any questions about these Terms & Conditions, please contact us at:
Our customer care team will be happy to assist you.